Hyundai Motor Group (the Group), in partnership with SP Group and Komoco Motors, is currently running an E-mobility pilot program in Singapore. The program aims to identify real-world customer concerns and requirements for enhancing customer value and experience and establishing a robust EV ecosystem in the city state.
The E-mobility pilot plans to offer EV owners convenience, reliability, and peace of mind while driving an EV based on customers’ needs.
A group of 50 participants, who were selected in July 2021, will experience long-range IONIQ 5 BEVs of Hyundai Motor Company for the next five years starting from September 2021. Through the E-mobility platform, Hyundai Motor Group’s proprietary system developed for BEV maintenance and being operated jointly with program partners, drivers will be able to receive diverse services.
SP Group, which operates Singapore’s largest fast-charging network, will provide customized EV charging solutions. On the E-mobility platform and the SP Utilities app, participants can seamlessly subscribe and pay for their chosen plan, locate the nearest charging point, charge and track the remaining charging credits. Under the program, subscribers can choose one of three charging credit plans – basic (60kWh/month), standard (180kWh/month), and premium (300kWh/month).
Each plan includes various customer care services. Drivers can monitor their EV battery in real-time on their mobile devices, receive status updates and alerts on the condition of the battery and vehicle. Komoco Motors, the exclusive distributor for Hyundai in Singapore will play a pivotal role in providing maintenance service which covers Vehicle-to-Vehicle(V2V) mobile charging service for on-site emergency cases such as cars with insufficient charge and preventive maintenance services.
“Hyundai Motor Group is strengthening partnerships with various partners in Singapore, not only to promote innovation in the overall value chain of the automobile industry but also to introduce new mobility solutions that accelerate future mobility,” said Hong Bum Jung, Chief Executive Officer of Hyundai Motor Group Innovation Center in Singapore (HMGICS). “Starting from the E-mobility pilot, we will create the diverse EV ecosystems that are designed by and built for Singapore.”
Mr. Teo Hock Seng, Executive Chairman of Komoco Motors Pte Ltd, commented, “We are honored to be part of this strategic development, demonstrating to Singaporeans what an EV ownership journey could offer. With peace of mind after-sales support by a trained technical crew coupled with robust infrastructure and mobility solutions, I believe this exercise will be a good benchmark for those considering switching to full electric. We hope more people will join in this electric motion.”
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